Table and Order
Reservations, orders and returning customers in one system instead of four apps and a notebook.
- Restaurants
- Web / Automation
- 4
- Blueprint
Overview
Reservations, orders and returning customers in one system instead of four apps and a notebook.
Challenge
Bookings arrive on three platforms that do not know about each other. The same table gets double-booked. Nobody knows who ate here last month.
System
A single reservation layer over every channel, ordering that writes to the same customer record, and automations that bring the customer back without a marketing agency.
- Unified reservations
- Ordering
- Customer record
- Return sequences
Execution
- Unify reservation channels into one availability source.
- Build the site, menu and booking flow.
- Connect ordering and the customer record.
- Automate confirmation, waitlist and return sequences.
Results
Results are published here once this system is live with a client and the measured data is approved for release. We do not publish numbers we cannot evidence.
Chair